Request for Help


Hi folks,

We’re close to calling Xuggler a final release — just one critical issue remains. Unfortunately it’s a doozy and we haven’t been able to track it down.

It’s Issue #61: encoding files on disk is broken on Microsoft Windows. It works great on any other operating system, and strangely encoding live video works great on Windows as well. Just encoding to disk is broken.

We spent the entire weekend (and then some) trying to get to the bottom of this, and while we have some clues, we’re not there yet. But we could use some help. We think it’s a memory corruption problem only showing up on Windows, but we have no tool to verify. We’d like to use IBM’s Rational Purify tool, but it costs $900, which is beyond our current budget.

If anyone can donate a Rational Purify license to us, we’d really appreciate it. If you can, e-mail me at aclarke (at) xuggle.com. Otherwise, we’ll keep hammering away on this, but we don’t have an ETA for a fix yet (hard to know that without a cause).

Thanks for your patience,

– Art & Robert

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